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Everything we know about the lead business from everyone at the Leads360 family. From online lead providers like LowerMyBills.com to Mortgage Lead Management best practices. We'll tell you what we know and what we've learned.  

It’s flattering…

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…when your competition has to drop your name left and right, and use their version of facts to justify their claims. When I first came to Leads360 I decided to take some time to get to know the competition. A simple Google search brought many of them to the surface. One in particular actually has Leads360′s features listed in comparison to theirs. Of course, theirs is full of green check marks, and Leads360′s is full of red X’s. It’s a blatant falsehood, but the mention of Leads360 on a competitors website says something. I asked why we don’t send a cease and desist and my inquiry was met with a smile and a laugh. I guess it’s not a huge deal. I can live with it.

This morning, another one was brought to my attention. My jaw dropped. I couldn’t believe it, then again, this is business and sometimes, some companies need to…umm…reach down to a…lower level, to distract business from us.

One thing I am proud of, is the business we turn away. Yes, the business that we turn away. Not because the company is not good enough to do business with Leads360. Hardly. Because the company, we feel, is better off working with a competitor based on a full analysis performed on their operation, their hardships, and their needs. I know that our competitors read this blog (hey guys what’s up?!?!), and I know that they can name clients of theirs that we have referred over. Let’s play nice together, we’re all here to help companies close more leads and there is enough room on this mountain for more than a few of us. Just be a little more classy…I’m not saying…I’m just saying.

We’ve taken business from competitors, of course, but not by groveling and throwing out “my dad is better than your dad” schoolyard low blows. Our Sales 2.0 method assures that business won is based on merit, not Sales 1.0 tactics of deceit, and throwing competitors under the bus.

To prospective clients who read this blog, I would recommend that you do your homework. Identify your pains, and then find the doctor who is a specialist in that specific area. You can only do this by talking to all of the top Lead Management companies. My advice would be to sit back and listen to what everyone has to say, and find that one company who can cure your problem. We all do it a little differently.

To our competitors who read this blog, don’t mislead consumers about Leads360 or other companies. If you cannot win business based on what your company has to offer take that as a queue to make your product better. Don’t take that as an opportunity to create false facts about Leads360′s LeadManager. For the record, we practice what we preach, and we took those opportunities to make our product and our service better. There is a reason we are the number one LMS in the industry, and it is not because we lie to prospects to win their business.

Pass the Beans!

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What They're Thinkin'

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  1. By the way, guys, I look forward to meeting you all at the next conference. =)

  2. Excellent post, I would agree when you turn to review the competitions website and it states falsehoods and misconceptions about the Leads360 product it is annoying. Clients do not always take the time to learn what is true and what is just plain wrong. At least we should be greatful they spelled our company name right, no?

  3. For the record, I just heard one of my guys refer a prospect to LeadMailbox because it seems like they would be a better fit. BLADOW!!!

  4. Not all publicity is bad publicity. For us to be mentioned on a competitors website it means that we have to be doing something right…right?

    Personally I have referred numerous clients over to lead mailbox or other competitors. Like Morelli said, not because we didn’t want to work with them but because after taking some time to get to know them and ask the right questions I have found out that we might not be a fit based on a variety of answers given or specific expectations.

    It doesn’t do us (Or any company for that matter) any good if we sell the product simply to “get the deal” we aren’t really helping anyone. If the product really doesn’t meet the customers expectations than it isn’t going to be a win for anyone and it isn’t going to be a client for the long haul.

    There really is room for plenty of us to be in this type of business alongside each other. We all know that we can’t win every client. It is in our best interest to provide transparency and to be honest because the clients that we are able to obtain, we want them to remain clients.

    Let’s reciprocate these good practices together and not waste so much time beating each other up. There is enough business for everyone.

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